SeatExpert.com FAQ
  1. I don't see my airline, where can I find seat map information?

  2. How often are seat maps updated?

  3. Where are the baby bassinet positions?

  4. What are some advise you can provide for choosing a seat?

  5. Is the front of the plane better?

  6. How do I send comments and request?

  7. What does "Seat Pitch" mean?

  8. How do I change my seat assignment?

  9. I like to download the information to my PDA, what is the process?

  10. Can I get an exit row assigned in advance?

  11. I like to contribute to SeatExpert.com. How do I do it?

  12. Can you tell me the history of SeatExpert.com?

  13. Which new airlines will be added to SeatExpert.com?

  14. Why are some seats in multiple colors?


  1. I don't see my airline, where can I find seat map information?

    Individual airline websites often include seat maps for their fleet. Please check your airline's website for fleet or seatplan information.

  2. How often are seat maps updated?

    Seat maps are updated regularly. We try to list the most recently changes and additions to our home page, so it is easy to see what is new at SeatExpert.com.

  3. Where are the baby bassinet positions?

    Baby bassinets are usually located at the first row behind a bulkhead. Bassinet positions usually offer greater seat pitch, and is highly desirable due to the extra leg room space. However, beware that unless you are traveling with a baby, you could suddenly get re-assigned to a different if another family checked-in with a request for a bassinet.

  4. What are some advise you can provide for choosing a seat?

    Avoid last rows, back of the plane often have more motion. Bassinet rows have most leg room, but could get bumped by families with babies. Area near lavatories and galleys. Exit row and bulkhead row are often under airport control, and not open for selection in advance. Check in early and ask for exit row.

  5. Is the front of the plane better?

    Early to deplane, less yawing motion, usually better service since most premium cabins are located there.

  6. How do I send comments and request?

    You can use our user forum to enter comments and request, or click the email link at the bottom of every page to send an email.

  7. What does "Seat Pitch" mean?

    Seat Pitch is defined to be the distance between the same position on two consecutive rows. It is closely related to how much leg room you have. Bigger numbers are generally better. Although the actual seat design, padding and contour often makes comparing different seats difficult.

  8. How do I change my seat assignment?

    Many airlines allow changing seat assignments on line. You can also call the airline's reservation desk to change your seat assignment.

  9. I like to download the information to my PDA, what is the process?

    The current web pages are viewable on PDAs with browser access, such as the very popular iPhones. We will be adding a mobile version of SeatExpert.com in the near future, please check out home page for the announcement soon.

  10. Can I get an exit row assigned in advance?

    Exit rows are often under airport control, and therefore can only be assigned by the check-in staff. Beware that many airlines have their own age limitation for exit row. Check with your carrier for more details.

  11. I like to contribute to SeatExpert.com. How do I do it?

    You can help us grow in a number of ways: contribute your personal flight experience by emailing us, telling your family and friends about our web site, patronize businesses advertising with our Google ads, as well as use our affiliate links on each page for booking your travel needs.

  12. Can you tell me the history of SeatExpert.com?

    You can see more background information on the About SeatExpert page.

  13. Which new airlines will be added to SeatExpert.com?

    Please check this page: for additions to SeatExpert page.

  14. Why are some seats in multiple colors?

    The seats are colored in combination of colors since they have both good and bad attributes, instead of averaging the attributes and ended up with white, we wanted to highlight the pros and cons, so that you can make an informed choice:

    Good (Green):

    • Usually have better legroom
    • No one recling into your space, easier to get up or have your meal
    • Usually in the more forward part of the plane, and further away from families with children which many airlines tend to place in the back.
    • Often meal services start from the front, meaning you will get your first choice, as well as getting to eat sooner.

    Beware (Yellow):

    • No underseat storage
    • On many longhaul aircraft, these are the locations for bassinet, and your seat in these rows could be pre-empted by a family traveling with babies, and you will find yourself in a random row, probably in the middle, since they may be the only seats left.
    • Sometimes these rows are near the lavatory, subjected to additional traffic and people congregating nearby. Also beware of the smell from the lavatories.
    • Sometime these rows are very near the galley, subjected to noise and light, as well as crew chatter
    • Sometimes the overhead bins directly above are used for equipment or not even there, due to the proximity to the exit doors.
    • Trays are usually in the arm-rest, making the seat slightly narrower, probably by about two inches. When seated in regular rows, one trick we usually use is to lift the armrest slightly, to give a little more room to my thighs, or even to cross my legs. This trick is not applicable when the trays are in the armrest, making the armrest fixed.

    Bad (Red):

    • Multiple of Yellow attributes in the same seat.
 

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